At Florist Forest Gate, we believe that everyone should be able to access, enjoy, and order from our online florist services with confidence and ease. Whether you are sending flowers to a loved one or arranging special event blooms, our goal is to provide a website that is accessible to all customers in the Forest Gate community and beyond. This Accessibility Statement outlines our ongoing efforts to create an inclusive, user-friendly online experience for everyone, regardless of ability or technology in use.
The Florist Forest Gate website has been designed and developed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. This internationally recognised standard ensures that our online content is perceivable, operable, understandable, and robust for all people, including those with disabilities. By adhering to these guidelines, we make every effort to remove barriers so everyone in Forest Gate can order from our accessible florist service without obstacles.
Understanding the diverse needs of our customers, Florist Forest Gate has prioritised compatibility with a wide range of screen readers and assistive technologies. Key website features include:
We regularly test the Florist Forest Gate website with popular screen readers and on multiple browsers to help guarantee a seamless experience for all users.
Florist Forest Gate recognises how vital visual clarity can be for customers with low vision or colour blindness. Our website utilises high contrast colour schemes and readable font styles to ensure maximum legibility and comfort. We have avoided reliance solely on colour to convey information and have implemented clear indicators for important instructions or errors during the online flower ordering process.
Our commitment to accessibility is ongoing. We routinely review our website as new standards emerge and technologies evolve, making updates where possible to maintain and enhance accessibility for all Forest Gate customers. We encourage feedback from website users to identify any issues or areas where accessibility can be improved further.
If you encounter any difficulty accessing information on the Florist Forest Gate website, completing an order, or using our services, we want to hear from you. Your input is essential as we strive to ensure that every Forest Gate resident, regardless of ability, can seamlessly use our accessible florist website. Please visit our contact page on the website to reach our dedicated team with your questions, feedback, or requests for assistance. We are always happy to provide information in alternative formats where necessary and to support your flower ordering experience.
Florist Forest Gate is deeply committed to serving every member of the community with respect and care. We believe accessibility is a fundamental right for all, and our promise is that every Forest Gate customer should be able to order expertly arranged blooms online with ease. Thank you for choosing our florist and supporting our mission of inclusivity and excellent service.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
