Florist Forest Gate Online Accessibility Statement

Our Commitment to Web Accessibility

At Florist Forest Gate, we believe that everyone should be able to access, enjoy, and order from our online florist services with confidence and ease. Whether you are sending flowers to a loved one or arranging special event blooms, our goal is to provide a website that is accessible to all customers in the Forest Gate community and beyond. This Accessibility Statement outlines our ongoing efforts to create an inclusive, user-friendly online experience for everyone, regardless of ability or technology in use.

WCAG 2.1 AA Compliance

The Florist Forest Gate website has been designed and developed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. This internationally recognised standard ensures that our online content is perceivable, operable, understandable, and robust for all people, including those with disabilities. By adhering to these guidelines, we make every effort to remove barriers so everyone in Forest Gate can order from our accessible florist service without obstacles.

Compatibility with Screen Readers and Assistive Technologies

Understanding the diverse needs of our customers, Florist Forest Gate has prioritised compatibility with a wide range of screen readers and assistive technologies. Key website features include:

  • Logical and consistent navigation for keyboard-only users
  • Alt text provided for all meaningful images, ensuring that flower arrangements and bouquet details are accessible to those using screen readers
  • Form fields and interactive elements labeled clearly to support the completion of online orders
  • Minimal use of time-based or motion-based content that could disrupt the browsing experience

We regularly test the Florist Forest Gate website with popular screen readers and on multiple browsers to help guarantee a seamless experience for all users.

High Contrast, Clear Design

Florist Forest Gate recognises how vital visual clarity can be for customers with low vision or colour blindness. Our website utilises high contrast colour schemes and readable font styles to ensure maximum legibility and comfort. We have avoided reliance solely on colour to convey information and have implemented clear indicators for important instructions or errors during the online flower ordering process.

Continual Improvements and Feedback

Our commitment to accessibility is ongoing. We routinely review our website as new standards emerge and technologies evolve, making updates where possible to maintain and enhance accessibility for all Forest Gate customers. We encourage feedback from website users to identify any issues or areas where accessibility can be improved further.

Contact Us About Accessibility Issues

If you encounter any difficulty accessing information on the Florist Forest Gate website, completing an order, or using our services, we want to hear from you. Your input is essential as we strive to ensure that every Forest Gate resident, regardless of ability, can seamlessly use our accessible florist website. Please visit our contact page on the website to reach our dedicated team with your questions, feedback, or requests for assistance. We are always happy to provide information in alternative formats where necessary and to support your flower ordering experience.

Inclusive Flower Shopping in Forest Gate

Florist Forest Gate is deeply committed to serving every member of the community with respect and care. We believe accessibility is a fundamental right for all, and our promise is that every Forest Gate customer should be able to order expertly arranged blooms online with ease. Thank you for choosing our florist and supporting our mission of inclusivity and excellent service.